Getting Results: Reliably Communicating and Acting on Critical Test Results Gordon Schiff, M.D., Editor Improving the communication of critical test results in a reliable and timely manner is recognized as a major imperative in patient safety. In the February 2005 issue of the Joint Commission Journal on Quality and Patient Safety , The Massachusetts Coalition for the Prevention of Medical Errors and the Massachusetts Hospital Association made available Safe Practice Recommendations to promote successful communication of critical test results. Reliably Communicating and Acting on Critical Test Results collects the articles from the February 2005 Journal and adds case studies on what hospitals, medical centers, and outpatient practices are doing to improve communication of critical test results. You'll receive: A guide on how to determine what test results and values require timely and reliable communication Safe Practice Recommendations for communicating critical tests results and values Details on how to monitor the effectiveness of reporting systems with weekly failure rates, tests of call systems, response times Rationale for three categories of tests results and values: red, orange and yellow zones Details on how to conduct a Failure Modes and Effects and Criticality Analysis (FMECA) to convert the critical lab value notification from a high- to a low-risk process Actions that organizations can take now to ensure that abnormal results do not fall through the cracks Approx. 150 pages ISBN: 1-59940-001-4 Purchase this book through CPSF

 

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